OUR STAFF
When you choose Lake Geneva Cruise Line, consider other local businesses that are familiar with our boats. We’ve put together names of a few that may be of service to you while planning your special day. This list is certainly not all-inclusive and you’re not limited to these choices.
Ellen Dare Burling
TEAM MEMBER SINCE 1983
GENERAL MANAGER SINCE 2023
I have served many roles while at the cruise line throughout my career. I have been a ticket seller, mailboat jumper, boat crew, and wait staff, but mostly office, office, and more office. I am currently the General Manager and am starting my 42nd season with the company.
I have been married 34 years and my husband Eric and I have three adult children. All three of our kids have worked at Lake Geneva Cruise Line over the years, and my husband works part time for Gage Marine in his retirement.
I served as the president of the Walworth County Visitors Bureau and was on their board of directors for over eight years. In the past I have been on the board of Circle Wisconsin and the Geneva Lake Museum.
The best thing about working at Lake Geneva Cruise Line is that no two days are the same! Every day is a new adventure and a new experience. I also love the people I work with and value the close friendships that I have developed over so many years.
Clare Mulcahy
TEAM MEMBER SINCE 1999
CHARTER SALES MANAGER SINCE 1999
In my first stint with the cruise line, I was part of the Belle Crew, serving as caterer, deck supervisor, and other roles on our dining cruises. Today I manage the charter department including sales and event planning.
I am the youngest of four girls that all worked at Lake Geneva Cruise Line in high school and college, luckily I was able to come back and make this my career. I am certain that my children will follow in the family footsteps as many nieces and nephews have.
The best part about working at Lake Geneva Cruise Line is easy, it’s the people. We are lucky to work with some of our best friends who are now ‘family’ including the Gage family.
Angie Jahns
TEAM MEMBER SINCE 2004
CHARTER SALES ASSOCIATE SINCE 2004
I have worked on both ends of the lake for Gage. I started as a service writer and In/Out service team member at the west end of the lake in Williams Bay but now I work at the east end (Riviera Docks in Lake Geneva) as a Sales Associate, Event Coordinator, charter payroll processor. I’ve been a mail jumper for five years in the fall (retired), help with scheduling during the Santa Cruise tours and do any special projects that come up. I’m married to Brian Jahns, a boat salesman for Gage Marine, and we have a wonderful daughter named Ella who is now in her 3rd year here at the Cruise Line. I have lived in Lake Geneva for 23 years, and am originally from Crystal Lake, Illinois.
The best part about working at Lake Geneva Cruise Line? Family! I work with some extraordinary people that make coming into work a dream. Every day is another bad joke, a pee-in-your-pants moment – it’s a shake of your head “I can’t believe that just happened” type of place. We all wear a lot of different hats so being flexible is key. We help each other out no matter what. We work in an office boat that moves with the waves, we jump onto boats when needed, we bartend, we do dishes, we pump gas, we help set up private events and tours. Family is what makes this place AWESOME!
Susan Schindler
TEAM MEMBER SINCE 2007
GROUP SALES MANAGER SINCE 2015
I have had the opportunity to work in many capacities while with Lake Geneva Cruise Line. Some of those include ticket sales, reservationist, boat crew, bartender, charter sales, and group tour sales. Currently, I book and manage the details for small and large group tours. These include groups from family gatherings and community groups to organized bus tours.
I am also on the Board of Directors for Circle Wisconsin, a state-wide membership organization representing group-friendly destinations and lodging. My husband and I moved to Lake Geneva in 1990 and raised our four children here. Now our four grandchildren are keeping us busy. We can’t think of a better place to call home!
The best thing about working at Lake Geneva Cruise Line is that my coworkers are like family. We all manage to get our work done while still having fun. I love working with people who share the same passion I do in helping everyone who comes to take a boat tour have the best possible experience.
Robyn Bakken
TEAM MEMBER SINCE 2013
CHARTER EVENTS COORDINATOR SINCE 2018
Previous to my current position, I was a boat crew member, serving as caterer, deck supervisor, cocktail server and other roles on our dining cruises and private charters. As the Charter Events Coordinator, I am responsible for detailing of all events, bar, food, catering and outside vendors. Basically, I make sure their charters run smoothly! I occasionally provide musical entertainment in the form of singing old mix tape songs whenever the mood hits me, I have been married since 1990 to my husband, Jeff. We have three children. Our son T.J. is married to Holly and made me Grandma to Kora who is 3 and Solvie who is 2. We also have two daughters, Tess and Carly Rae. I have a dog, Greta and a crazy cat named Darren. Jeff and I have a small but mighty lavender farm, Bakken Lavender, right here in Lake Geneva. I am also an active member of Immanuel Lutheran Church, in Lake Geneva, where I sing on the Praise Team. I love living and working in Lake Geneva. So lucky and blessed!
The best thing about working at Lake Geneva Cruise Line is the people I work with – they are awesome! Love ’em like family! It really is fun and fulfilling to work on something from start to finish and to see how much joy it brings to our LGCL customers! Plus…you can’t beat the view that I have out of my office window! This lake is gorgeous!